Failure | Possible cause | Troubleshooting |
Abnormal and uniform running noise. | ① Rolling noise: cracked bearing. ② Impact noise: non-uniform gear engagement. | ① Check the lubricating oil and change the bearing. ② Consult the customer service department of ZHOUYI. |
Abnormal and non-uniform running noise. | There is impurities in the engine oil. | ① Check the lubrication. ② Stop the running of transmission device and consult the customer service department. |
Engine oil leakage ① On the cover of the speed reducer. ②On the flange of electric motor. ③ On the seal ring of the electric motor shaft. ④ On the flange of speed reducer. ⑤ On the seal ring of the output shaft end. | ① Leakage of the rubber seal of the speed reducer base. ② The seal ring breaks down. ③ No venting of the speed reducer. | ① Tighten the screws of all the covers and observe the speed reducer. If the engine oil continues to leak out, please consult the customer service department. ② Speed reducer venting. |
Engine oil leaks out beside the drain tap. | ① Too much engine oil. ② Installation mistake of the transmission device. ③ Frequent cold start (foaming engine oil) or relatively high oil level. | ① Correct oil quantity. ② Install the drain tap correctly and correct oil level. |
The transmission shaft doesn't rotate though the electric motor is working or the transmission shaft is already driven. | The connection of shaft and hub in the speed reducer is broken. | Send the speed reducer or gear motor to us for repairing. |